parlay Privacy Policy

This page describes what we collect when you use parlay and how we keep that data protected. We at parlay take your privacy seriously and are transparent about the information we gather, how we use it, and who may access it.

When you create an account on parlay, deposit funds, place bets on football markets like Liga 1 or Piala AFF, play live-dealer games, or use our sportsbook and slot sections, we collect personal and transactional data. We use this information to operate our platform, process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks, verify your identity, and comply with applicable law.

parlay's services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

What Data We Collect

We collect information you provide directly when you create your parlay account. This includes your full name, date of birth, email address, phone number, and residential address. We also collect government-issued ID information (passport, national ID, or driver's licence) and proof of address (utility bill, bank statement, or rental agreement) during identity verification.

When you deposit or withdraw funds on parlay, we collect payment information. We do not store your full bank account or card details; instead, we work with payment processors who handle that data securely. We record the payment method you used, the amount, the date, and the transaction status.

We collect betting and gaming data when you use parlay. This includes the bets you place, the games you play, your account balance, your login history, and your IP address. We also collect information about your device (operating system, browser type, device identifier) and your interaction with our platform (pages visited, time spent, features used).

How We Use Your Data on parlay

We use your personal information to operate parlay, process your account, verify your identity, and process deposits and withdrawals. We use your betting and gaming data to settle bets, calculate bonuses and cashback, and track your tier progression. We analyze your activity to detect fraud, prevent abuse, and comply with anti-money-laundering regulations.

We may use your email and phone number to send you account notifications, promotional offers, and updates about parlay. You can opt out of promotional communications through your account settings, but we will continue to send transactional messages (e.g., deposit confirmations, withdrawal status, bonus credits).

We use aggregated and anonymized data to improve parlay. This includes analyzing user behaviour, testing new features, and optimizing our platform. We do not identify you in this aggregated data.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate parlay. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification providers, and hosting providers. We share only the data necessary for them to perform their services. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

Our servers may sit outside your jurisdiction. By using parlay, you consent to your data being transferred to and stored in other countries. We apply the same security standards regardless of server location.

We may disclose your data if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so.

Your Rights and Data Security on parlay

We encrypt your personal information and payment details in transit and at rest using SSL encryption. Our servers are protected by firewalls and access controls. We limit access to your data to employees and contractors who need it to operate parlay.

You have the right to access, correct, or delete your personal data. You can update your account information in your parlay settings. To request deletion of your account and associated data, contact our support team via email. We will respond within standard processing windows. Note that we may retain some data for legal, regulatory, or fraud-prevention purposes even after account deletion.

You have the right to opt out of promotional communications. You can manage your communication preferences in your account settings. You also have the right to request a copy of all data we hold about you; contact our support team to submit a data access request.

Changes to Our Privacy Policy

We may update this privacy policy at any time. If we make material changes, we will notify you via email or in-app notification. Your continued use of parlay after the notification date constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account and request a withdrawal of your balance.

For the most current version of our privacy policy, visit this page regularly. If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team via email or in-app help. We are committed to protecting your privacy and operating parlay transparently.